The World Economic Forum Report (2018) ranked the Philippines as the third country with the highest disaster risk. Since 2013, JFC has responded to calls for disaster relief through Jollibee Group FoodAID, a program that recognizes the importance of preparedness, quick response, and sustained efforts towards recovery in times of crisis. Under the program, specially formulated congee mixes are prepositioned in disaster-prone areas. With a shelf life of six months, one congee pack mixed with rice and water can provide immediate nourishment to 100 people.
As part of its continuing response, JGF mobilizes partners and resources to organize feeding programs in public schools to help children get back to their school routine. As soon as feasible, FoodAID reaches out to farmer partners to help them get back on their feet through its Farmer Livelihood Recovery Program (FLRP).
In 2019, JFC employees, franchisees, and partners came together to help close to 50,000 earthquake-affected residents in Cotabato and Davao del Sur, Mindanao. A FoodAID operation was set up to provide hot congee, relief packs, tarpaulins for temporary shelter, and toys and school bags for kids.